hr-automation

HR 自動化

自動化 HR 工作流程，包括招募、入職、員工管理與離職流程。基於 n8n 的 HR 工作流程範本。

概述

此技能涵蓋：

• 招募管道自動化
• 員工入職工作流程
• 績效考核週期
• 休假管理
• 離職流程

---

招募自動化

應徵者管道

recruiting_pipeline:
  stages:
    - applied
    - screening
    - phone_interview
    - technical_interview
    - onsite_interview
    - offer
    - hired
    
  automations:
    new_application:
      trigger: application_received
      actions:
        - send_confirmation: to_candidate
        - notify_recruiter: slack
        - add_to_tracking: airtable
        - ai_resume_screen: if_enabled
        
    stage_change:
      trigger: candidate_moved
      actions:
        - update_candidate: in_ats
        - notify_team: relevant_interviewers
        - send_email: stage_specific_template
        
    interview_scheduled:
      trigger: calendar_event_created
      actions:
        - send_confirmation: to_candidate
        - send_prep_materials: to_interviewers
        - create_scorecard: in_system

AI 履歷篩選

ai_screening:
  model: gpt-4
  
  prompt: |
    Review this resume for the {job_title} position.
    
    Job Requirements:
    {job_requirements}
    
    Resume:
    {resume_text}
    
    Evaluate:
    1. Skills match (1-10)
    2. Experience match (1-10)
    3. Key strengths
    4. Potential concerns
    5. Recommended: Yes/No/Maybe
    
  automation:
    - if: score >= 8
      action: advance_to_screening
    - if: score 5-7
      action: flag_for_review
    - if: score < 5
      action: auto_reject + send_rejection

面試安排

interview_scheduling:
  workflow:
    1. candidate_advances:
        trigger: stage_change_to_interview
        
    2. check_availability:
        interviewers: from_hiring_plan
        candidate: request_via_email
        
    3. find_slots:
        algorithm: first_available_matching
        buffer: 15_minutes_between
        
    4. send_invites:
        to: [candidate, interviewers]
        include: [zoom_link, calendar_invite, prep_docs]
        
    5. reminders:
        - 24h_before: all_parties
        - 1h_before: all_parties
        
    6. post_interview:
        - collect_feedback: from_interviewers
        - aggregate_scores
        - trigger_next_stage: if_approved

---

入職自動化

新進員工工作流程

onboarding_workflow:
  trigger: offer_accepted
  duration: 30_days
  
  pre_start:
    day_minus_14:
      - send_welcome_email
      - collect_documents: [id, tax_forms, direct_deposit]
      - order_equipment: laptop, peripherals
      
    day_minus_7:
      - create_accounts: [email, slack, tools]
      - add_to_systems: hris, payroll
      - schedule_orientation
      - assign_buddy
      
    day_minus_1:
      - setup_desk: if_office
      - ship_equipment: if_remote
      - send_first_day_info
      
  first_day:
    morning:
      - welcome_meeting: with_manager
      - it_setup: credentials, tools
      - team_introductions
      
    afternoon:
      - hr_orientation: policies, benefits
      - access_verification
      - buddy_lunch
      
  first_week:
    - daily_checkins: with_manager
    - tool_training: as_needed
    - team_meetings: join_all
    - documentation_review
    
  first_month:
    - weekly_1on1s: with_manager
    - project_assignment
    - goal_setting
    - 30_day_survey

入職檢查清單自動化

onboarding_checklist:
  employee_tasks:
    - complete_i9: deadline_day_3
    - setup_direct_deposit: deadline_day_7
    - complete_benefits_enrollment: deadline_day_30
    - review_handbook: deadline_day_7
    - complete_training: deadline_day_14
    
  manager_tasks:
    - introduce_to_team: day_1
    - assign_onboarding_buddy: day_1
    - set_30_60_90_goals: week_1
    - schedule_recurring_1on1s: week_1
    - provide_project_context: week_1
    
  it_tasks:
    - create_email: day_minus_1
    - provision_tools: day_minus_1
    - setup_hardware: day_1
    - grant_system_access: day_1
    - security_training: week_1
    
  notifications:
    incomplete_task:
      - remind_owner: at_50%_deadline
      - remind_owner: at_80%_deadline
      - escalate: at_100%_deadline

---

員工管理

休假申請

pto_workflow:
  request:
    trigger: employee_submits_request
    fields: [start_date, end_date, type, reason]
    
  approval:
    routing:
      - if: days <= 3
        approver: direct_manager
      - if: days > 3
        approver: [manager, hr]
        
    automation:
      - notify_approver: slack_dm
      - set_deadline: 48_hours
      - if_no_response: escalate
      
  approved:
    actions:
      - update_calendar: block_dates
      - notify_team: upcoming_pto
      - update_hris: deduct_balance
      - send_confirmation: to_employee
      
  denied:
    actions:
      - notify_employee: with_reason
      - log_denial: for_compliance

績效考核

performance_review_cycle:
  schedule: quarterly
  
  workflow:
    week_1:
      - launch_cycle: notify_all
      - self_assessment: open
      
    week_2:
      - self_assessment: deadline
      - peer_feedback: open
      
    week_3:
      - peer_feedback: deadline
      - manager_review: open
      
    week_4:
      - manager_review: deadline
      - calibration: hr_and_leadership
      - finalize_ratings
      
    week_5:
      - deliver_reviews: manager_meetings
      - goal_setting: next_quarter
      
  automation:
    reminders:
      - 3_days_before_deadline: gentle
      - 1_day_before: urgent
      - overdue: daily_until_complete
      
    analytics:
      - completion_rates
      - score_distribution
      - feedback_themes

---

離職

離職工作流程

offboarding_workflow:
  trigger: resignation_submitted OR termination
  
  immediate:
    - acknowledge_resignation: to_employee
    - notify_hr: for_processing
    - notify_manager: for_transition_planning
    - notify_it: for_access_review
    
  planning_phase:
    - calculate_final_pay
    - schedule_exit_interview
    - create_transition_plan
    - document_knowledge_transfer
    
  last_week:
    - knowledge_transfer: sessions
    - collect_equipment
    - remove_system_access: scheduled
    - update_team_distribution
    
  last_day:
    - exit_interview: hr
    - return_badge_keys
    - revoke_all_access
    - send_farewell: if_voluntary
    
  post_departure:
    - process_final_paycheck
    - send_benefits_info: cobra
    - archive_files
    - offboarding_survey: 30_days_later

權限撤銷

access_revocation:
  immediate_on_termination:
    - email: disable
    - sso: revoke
    - vpn: revoke
    - physical_access: revoke
    - company_credit_cards: cancel
    
  within_24_hours:
    - tool_licenses: remove
    - shared_drives: transfer_ownership
    - code_repositories: remove
    - customer_systems: remove
    
  audit:
    - document_all_revocations
    - verify_no_remaining_access
    - compliance_report

---

合規追蹤

文件管理

document_compliance:
  required_documents:
    - i9: deadline_3_days
    - w4: deadline_first_payroll
    - emergency_contact: deadline_7_days
    - direct_deposit: deadline_first_payroll
    - handbook_acknowledgment: deadline_7_days
    - benefits_election: deadline_30_days
    
  tracking:
    - notify_employee: missing_docs
    - notify_hr: compliance_risk
    - escalate: after_deadline
    
  storage:
    - location: secure_hris
    - retention: per_legal_requirements
    - access: hr_only

---

輸出範例

請求：「建立員工入職檢查清單自動化」

輸出：

# 員工入職自動化

## 觸發條件
新進員工新增至 HRIS（例如 BambooHR、Workday）

## 入職前檢查清單

### 第 -14 天
- [ ] 發送歡迎郵件
- [ ] 收集：身分證、稅務表單、銀行資訊
- [ ] 訂購筆電與設備

### 第 -7 天
- [ ] 建立電子郵件帳號
- [ ] 建立 Slack 帳號
- [ ] 新增至 HRIS
- [ ] 安排說明會
- [ ] 指派夥伴

### 第 -1 天
- [ ] 寄送/設定設備
- [ ] 發送第一天指引
- [ ] 準備工作區（若在辦公室）

## 第一天檢查清單

### 上午
- [ ] 主管歡迎（上午 9 點）
- [ ] IT 設定（上午 10 點）
- [ ] 團隊介紹

### 下午
- [ ] HR 說明會（下午 1 點）
- [ ] 夥伴午餐
- [ ] 工具操作說明

## 通知

```yaml
overdue_task:
  - 50% deadline: 友善提醒
  - 80% deadline: 緊急提醒
  - 100% deadline: 升級通知主管

n8n 工作流程

trigger: BambooHR 新增員工
actions:
  - 建立帳號（Google、Slack）
  - 新增至 Notion 入職追蹤
  - 發送 Slack 歡迎訊息
  - 安排日曆事件
  - 在 Asana 建立任務檢查清單

---

*HR 自動化技能 - Claude Office Skills 的一部分*