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contact-center/web

contact-center/web

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Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

2.4万Star
2847Fork
更新于 2026/8/21
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名称
contact-center/web
描述

Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

Zoom Contact Center SDK - Web

Official docs:

Quick Links

  1. concepts/lifecycle-and-events.md
  2. examples/app-context-and-state.md
  3. references/web-reference-map.md
  4. troubleshooting/common-issues.md

Integration Modes

  1. Contact Center App in Zoom client:
  • Zoom Apps SDK engagement APIs/events.
  1. External website embed:
  • Campaign SDK/web scripts (zoomCampaignSdk pattern).
  • Video client initialization pattern.
  1. Smart Embed:
  • iframe + postMessage event contract.

Hard Guardrails

  • For campaign SDK, gate calls behind zoomCampaignSdk:ready.
  • Persist state by engagementId.
  • Expect context switching and background app behavior.
  • Validate CSP and allow-list settings before debugging logic.

Chaining

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.