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Skills 列表
service-itsm-swarming-configure
Enable Swarming for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-swarming that lets IT Desk agents pull in subject-matter experts to collaboratively resolve incidents in real time. Use this for: 'turn on swarming', 'enable service-cloud-swarming', 'set up swarming for IT Desk', 'set Teams as collaboration tool for swarming', 'enable collaborative incident resolution', or any request to enable/verify this Salesforce Go feature. DO NOT TRIGGER for the base Microsoft Teams ITSM integration toggle (service-itsm-teams-configure) or for configuring notification-channel preferences.
forcedotcomservice-itsm-teams-employee-agent-configure
Configure the embedded Agentforce Employee Agent so it replies inside the Microsoft Teams ITSM custom client ('Salesforce Employee Assist' / 'Ask AI Agent'). Use this for: 'set up employee agent in Teams', 'embed Agentforce agent in Teams', 'make the IT Service Employee Agent reply in Teams', 'Teams Ask AI Agent not responding', 'agent joins then leaves without replying', 'configure MIAW deployment for Teams employee agent', 'Teams embedded messaging agent setup'. Builds the whole stack headlessly (zero Setup-UI clicks): the Web messaging channel with User Verification ON, the Enhanced Chat User Verification Key Set (JWKS_URL) it requires, the Teams_AgentForce custom-client deployment, the routing flow to the agent, and the Agent Access permission set that lets the portal user reach the agent. DO NOT TRIGGER for enabling the Teams feature Salesforce Go page toggle (service-itsm-teams-configure) or for configuring notification preferences.
forcedotcom
etsy-competitor-analysis
Competitor research — pricing comparison, bestseller analysis, differentiation strategy
nexscope-aigoogle-shopping-optimization
Optimize Google Shopping campaigns and product feeds for maximum visibility and ROAS. Feed optimization, bidding strategy, campaign structure, and Performance Max integration.
nexscope-aicompetitor-price-tracker
Set up competitor price tracking and monitoring workflows. Track price changes, detect promotions, analyze pricing patterns, and get alerts for competitive price movements.
nexscope-aietsy-product-description
Product description writing — keyword integration, benefit-focused copy, FAQ, formatting
nexscope-aiecommerce-returns-management
Optimize e-commerce returns process and reduce return rates. Returns policy design, reverse logistics, root cause analysis, and customer retention through better returns experience.
nexscope-aitiktok-shop-content-strategy
TikTok Shop content creation strategy and planning. Trending formats, viral hooks, product showcasing, hashtag strategy, and content calendar development. Use when the user asks about TikTok content strategy, viral content creation, TikTok marketing, or content planning.
nexscope-ai
swift-architecture
Selects, reviews, and migrates Apple-platform app architectures across MV with Observation, MVVM, MVI, TCA, Clean Architecture, Coordinator, and legacy VIPER. Use when choosing module and dependency boundaries, escalating a feature beyond simple SwiftUI MV, planning incremental architecture migration, or auditing state ownership and test seams.
dpearson2699ios-simulator
Manages iOS Simulator devices and app tests with xcrun simctl: lifecycle, install/launch, push and location simulation, privacy permissions, deep links, status-bar overrides, screenshots/video, log streaming, app containers, and targetEnvironment(simulator). Use when scripting Simulator workflows, debugging CoreSimulator boot failures, or deciding which hardware, performance, networking, memory-pressure, and security behaviors require a physical device.
dpearson2699
codex-delegate
Delegate a coding task to the OpenAI Codex CLI as a background implementer, then review its diff and land it yourself. Use this whenever the user wants to hand implementation work to Codex — phrasings like "have Codex do X", "delegate this to Codex", "run it through Codex", or "use Codex to implement/fix/refactor" — or to run a queue of coding tasks through Codex while staying the reviewer. Prefer it over a one-shot Codex forwarder (such as the codex-rescue agent) when the user will review the diff and commit it themselves. DO NOT USE for tasks small enough to do inline, or when the user wants the code written directly without delegating.
amelnagdy
project-health
All-in-one project configuration and health management. Sets up new projects (settings.local.json, CLAUDE.md, .gitignore), audits existing projects (permissions, context quality, MCP coverage, leaked secrets, stale docs), tidies accumulated cruft, captures session learnings, and adds permission presets. Uses sub-agents for heavy analysis to keep main context clean. Trigger with 'project health', 'check project', 'setup project', 'kickoff', 'bootstrap', 'tidy permissions', 'clean settings', 'capture learnings', 'audit context', 'add python permissions', or 'init project'.
jezwebhono-api-scaffolder
Scaffold Hono API routes for Cloudflare Workers. Produces route files, middleware, typed bindings, Zod validation, error handling, and API_ENDPOINTS.md documentation. Use after a project is set up with cloudflare-worker-builder or vite-flare-starter, when you need to add API routes, create endpoints, or generate API documentation.
jezwebservice-itsm-agentic-setup-agentforce-coordinate
Orchestrator for setting up Agentforce in Salesforce Service Cloud ITSM — Agentforce Studio enablement, the IT Service Fulfiller agent, the IT Service Employee agent, specialized employee agents, and human escalation. Use when the user asks to set up Agentforce for ITSM, enable Studio and the Fulfiller/Employee agents together, configure employee-agent escalation, wants a guided Agentforce ITSM walkthrough, or asks what Agentforce features are available for IT Service. Presents available Agentforce capabilities and delegates each selection to a specialized child skill while tracking progress. Triggers on: set up agentforce for itsm, configure agentforce studio and fulfiller, agentforce itsm walkthrough, what agentforce features for it service. DO NOT TRIGGER when: the user asks to enable Agentforce Studio alone, asks to create or activate the Fulfiller or Employee agent alone, asks to configure escalation alone, or asks about CMDB, Incident Management, Teams, or general ITSM setup without Agentforce intent.
forcedotcomexperience-lwc-accessibility-validate
Use this skill to determine whether a Lightning Web Component (LWC) is accessible and meets WCAG accessibility guidelines. TRIGGER when the user asks \"is my component accessible?\", \"does my LWC meet accessibility guidelines?\", \"is this component WCAG compliant?\", \"find accessibility problems in this LWC\", \"is this LWC keyboard accessible?\", \"does this component work with a screen reader?\", \"does this component have sufficient color contrast?\", \"check ARIA usage in this LWC\", or \"WCAG 2.2 accessibility check\". Also TRIGGER when the user wants to fix or improve accessibility (a11y, WCAG, ARIA) in an LWC's HTML, JS, or CSS — semantic markup, focus, keyboard nav, contrast, screen-reader labels, WCAG 2.2 SC. Produces `a11y-review.md` with WCAG-cited findings. DO NOT TRIGGER for general LWC generation (use `experience-lwc-generate`) or SLDS visual/design review not focused on accessibility (use `design-systems-slds-validate`).
forcedotcomservice-itsm-agentic-setup-agentforce-studio-configure
Enable the Agentforce for IT Service Salesforce Go feature toggles (Agentforce Studio, Einstein Generative AI, the parent umbrella, and the Fulfiller/Employee agent templates) using the Salesforce CLI (sf). Turns ON org prefs via the Setup Discovery feature/{apiName}/enable Connect API route. Write-capable, idempotent, dependency-ordered, confirm-to-write required. Use when asked to enable Agentforce Studio, turn on Agentforce for IT Service, enable Einstein generative AI, or configure the org-level Agentforce for IT Service prerequisites. Triggers: enable agentforce studio, turn on agentforce for it service, enable einstein generative ai, configure agentforce org prefs. DO NOT TRIGGER: read-only prerequisite check (service-itsm-agentic-setup-agentforce-studio-validate), create/activate an agent (service-itsm-agentic-setup-fulfiller-agent-configure), or assigning permission sets.
forcedotcomservice-concierge-portal-generate
Deploys an Agentforce Concierge portal on an LWR Experience Cloud site: provisions the site, configures Concierge components, sets up branding, wires the agent, enables guest access, and publishes. Use when the user wants to stand up a Help Portal / Agentforce Concierge portal — standalone or as the channel step in a Help Agent setup. Requires an existing, active Agentforce Service Agent on the org. DO NOT TRIGGER when the user only wants to embed a chat widget on an existing site (use service-digital-engagement-deployment-configure instead).
forcedotcomservice-itsm-agentic-setup-employee-agent-configure
Create and activate an IT Service Employee agent as a Next-Gen Authoring (NGA) native agent from an ITSM Employee agent template's Agent Script, via the Salesforce CLI (sf): read the template, check idempotency, create the NGA bundle then publish and activate, verify live. Defaults to the broad IT Service Employee template; when the user names a specialized Employee template (Password Manager Assistance, Certificate Management, Onboarding, Hardware Request, and ~47 others catalogued in references/specialized-templates.md — all under the `svc_emp_intelligence__` namespace), pins that one instead. Idempotent per developer name. TRIGGER when the user asks to create/set up/provision/activate the Employee agent, the IT Service Employee agent, or a specialized Employee agent (password manager, certificate, onboarding, hardware request, etc.). DO NOT TRIGGER: prerequisite checks (service-itsm-agentic-setup-agentforce-studio-validate), CMDB CRUD, Fulfiller setup (service-itsm-agentic-setup-fulfiller-agent-configure).
forcedotcomservice-itsm-agentic-setup-configure
Top-level orchestrator for setting up IT Service Management (ITSM) in Salesforce Service Cloud. Use when the user asks to set up ITSM, configure service management, wants a guided walkthrough, or asks what is needed to get ITSM running. Presents a paged multi-select track menu and delegates to domain sub-orchestrators — Incident Management, Agentforce for ITSM, CMDB, Channels (Portal, Notifications, Microsoft Teams, Slack), and Unified Catalog (find and deploy Service Process templates). Prerequisites (e.g., the Incident Management master switch) are owned inside the relevant sub-orchestrator, not at this level. Triggers on: set up ITSM, configure service management, ITSM setup, get ITSM running, set up CMDB / channels / Teams / Slack / Agentforce for ITSM / Unified Catalog templates. DO NOT TRIGGER when: the user asks about a specific feature directly (e.g., the priority matrix alone), asks only about Case management, wants to create a single user, or asks general ITSM questions without setup intent.
forcedotcomservice-itsm-agentic-setup-agentforce-studio-validate
Validate the Agentforce for IT Service prerequisites for a Fulfiller or Employee agent, using the Salesforce CLI (sf). The READ-ONLY prerequisite check: it reads the Salesforce Go feature toggles behind the Agentforce for IT Service setup page (Agentforce Studio, the IT Service Fulfiller Template / IT Service Employee Template, Specialized Agent Templates for Employee) via one Connect API call, then a helper script classifies the chosen path into a READY / NOT-READY verdict. It never enables anything; when a toggle is off it hands off to agentforce-studio-configure to enable it. Use when asked to check Agentforce prerequisites, validate the org is ready for an ITSM agent, or verify Agentforce Studio is enabled. Triggers: check agentforce prerequisites, validate agentforce readiness, is my org ready for the fulfiller agent, verify agentforce studio enabled. DO NOT TRIGGER: enabling or turning on the toggles, creating the fulfiller agent (service-itsm-agentic-setup-fulfiller-agent-configure), or CMDB CRUD.
forcedotcomservice-itsm-channels-coordinate
Top-level interactive coordinator for Employee Service (ITSM) channel setup. Presents menu of channel setup options (Portal, Teams, Slack) and delegates to the corresponding skill. Use this for: 'setup ITSM channels', 'configure employee service channels', 'set up service cloud communication channels', 'I want to configure ITSM integrations', or any general request for ITSM channel/integration setup where the user hasn't specified exactly which channel they want. DO NOT TRIGGER for requests that already name a specific channel or child skill (e.g. 'configure Teams', 'set up Slack', 'create an employee portal', 'configure ITSM notifications') — route directly to the matching child skill instead.
forcedotcomservice-itsm-agentic-setup-incident-sla-configure
End-to-end Incident SLA setup for Service Cloud ITSM — creating a MilestoneType, an Incident-scoped SLA Policy (SlaProcess), attaching a Milestone with criteria, and wiring an Entitlement so Incidents derive an EntityMilestone with a computed TargetDate. Use when the user asks to configure SLA milestones on Incidents, create an SLA policy for Incident records, set up entitlement processes for ITSM, wire milestones so they appear on the Incident page, or enable SLA tracking for incident management. DO NOT TRIGGER when: the user asks about Case entitlements or Case SLA (not Incident), querying existing SLA policies without setup intent, general Entitlement sObject CRUD unrelated to Incident, or Milestone queries for reporting purposes only.
forcedotcomservice-itsm-agentic-setup-fulfiller-agent-configure
Create and activate the IT Service Fulfiller agent as a Next-Gen Authoring (NGA) native agent from the shipped ITSM Fulfiller template's Agent Script, using the Salesforce CLI (sf): read the template, check idempotency, create the NGA bundle then publish and activate it, then verify it is live. Idempotent per developer name. The Fulfiller agent is the IT-technician-facing assistant for incident triage, case summarization, field updates, and related-record automations. Use when asked to create the Fulfiller agent, set up the IT Service Fulfiller agent, provision the fulfiller assistant, or activate the Fulfiller agent. Triggers: create fulfiller agent, set up fulfiller agent, provision fulfiller agent, activate fulfiller agent. DO NOT TRIGGER: checking org prerequisites (service-itsm-agentic-setup-agentforce-studio-validate), or CMDB CRUD.
forcedotcomservice-itsm-teams-coordinate
End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the Microsoft Entra app, populate Named Credentials, configure the IT Desk and IT Service checklists, turn on Swarming, and optionally embed the Agentforce agent) in one continuous pass, stopping only at the points a human must act. Use when the user asks to set up Microsoft Teams for ITSM end to end, 'set up teams for it service', 'do the whole teams itsm setup', 'configure microsoft teams for employee service', or wants a guided Teams ITSM walkthrough. Delegates each stage to a specialized child skill while driving the sequence itself. DO NOT TRIGGER when the user asks to enable Teams alone, configure just the IT Desk or IT Service checklist alone, or enable Swarming alone — delegate directly to the specific child skill in those cases.
forcedotcom